Network Management Policy

This disclosure describes how Stream IT Networks LLC manages traffic on our fixed wireless broadband network. We believe in full transparency about our practices and are proud to operate a net-neutral network.

This policy is effective as of August 10, 2026.

Our Approach: Equal Treatment of All Traffic

We do not block, throttle, or prioritize any internet traffic based on its source, destination, content, or application. All data on our network is treated equally regardless of:

• The website or service you are accessing
• The application or protocol being used (streaming, gaming, VoIP, VPN, torrents, etc.)
• The device you are using
• The time of day

We do not engage in paid prioritization. No third party can pay us to deliver their content faster than anyone else's.

Congestion Management

Our primary response to congestion is capacity investment. When we identify a congested link or sector, we increase backhaul capacity, add radios, or split sectors to restore headroom. We do not throttle individual subscribers as a response to congestion.

For fair bandwidth sharing during peak periods, we use LibreQoS, an open-source Quality of Experience platform trusted by over 900 ISP networks worldwide. LibreQoS was voted 2025 WISPA Product of the Year by wireless internet operators.

How LibreQoS Works

LibreQoS uses CAKE (Common Applications Kept Enhanced) and fq_codel (Fair Queue Controlled Delay) — queue management algorithms developed by the networking community specifically to solve bufferbloat and ensure fairness.

What this means for you:

• Fair sharing, not throttling — When the network is busy, each subscriber gets their fair share of available bandwidth. No single user or flow can starve others.
• Low latency under load — Interactive traffic like video calls, gaming, and web browsing stays responsive even while large downloads are running. This is achieved through smart queue management, not by giving any application special treatment.
• Application-agnostic — LibreQoS does not inspect packet contents or identify applications. It manages queue depth and fairness at the flow level. All traffic types benefit equally from reduced latency.
• Topology-aware — Shaping is aligned to real network constraints (access points, backhauls, sectors) so management happens at the actual bottleneck, not arbitrarily.

This system is the gold standard for net-neutral traffic management. It prevents any single subscriber or flow from degrading the experience of others — without ever looking at what the traffic actually is.

What We Do Not Do

• We do not block or restrict access to any lawful content, applications, or services
• We do not throttle or degrade specific applications or protocols
• We do not perform deep packet inspection (DPI) for traffic management purposes
• We do not offer paid fast lanes or prioritized delivery to content providers
• We do not impose data caps or usage-based billing
• We do not limit the number of devices you connect

Security Practices

We reserve the right to take reasonable measures to protect the security and integrity of our network, including:

• Blocking traffic from known malicious sources during active attacks (DDoS mitigation)
• Blocking outbound port 25 (SMTP) from residential connections to prevent spam relay — this does not affect email clients, which use ports 465 or 587

These measures are applied uniformly and are not used to discriminate against lawful traffic.

Open Source Transparency

LibreQoS is fully open-source software. Its code, algorithms, and behavior are publicly auditable on GitHub. We chose it specifically because transparency matters to us — you don't have to take our word for how traffic is managed, you can read the code yourself.

Questions or Concerns

If you have questions about our network management practices or believe your traffic is being handled improperly, contact us:

• Phone: (530) 685-6044
• Email: support@streamitnet.com